Contact:
Craig Yancich
Phone: 781.302.9366
Web site: http://www.americominc.com
Email: craig@www.americominc.com
Shoretel VOIP Phone Systems Certified Partner Company Recognized Again
Norwood, MA, December 15 2010 – ShoreTel, makers of Brilliantly Simple Enterprise VoIP Business Phone Systems has again recognized AmeriCom, Inc. for achieving “A World Class level of professionalism and customer care in network assessment, system design, project management, end user training and post sale follow up as reflected by the ShoreTel customer satisfaction surveys conducted by an objective third party” during AmeriCom’s 2010 fiscal year.
“Our 95.5% rating is a 4.5% increase over last year” states AmeriCom’s Vice President Craig Yancich. “This increase is a direct result of AmeriCom’s effort of attaining 100% customer satisfaction. When a company provides a great product and excellent customer service, at a fair price, the result is happy customers.”
VOIP business phone systems is an extremely competitive market, and a feature rich industry with capabilities of high customer satisfaction when executed right. Shoretel VOIP phone systems ride the crest of the wave. Americom excels at both the technical and customer/people oriented facets of fitting a proper Shoretel VOIP business phone system to an organization in need of state-of-the-art communications. Mobile communications, web-based management and notifications are a few of the features separating Shoretel VOIP business phone systems from other phone system technologies. Americom’s passion for excellence is reflected in their high customer satisfaction results. The goal is 100% satisfaction, and Americom is well on their way to making it.
AmeriCom has been providing voice communication solutions to New England, Boston area businesses for 25 years and has been a ShoreTel Certified Partner since 2005. AmeriCom’s ShoreTel VOIP customers have phones deployed from the east to west coast in the United States as well as in Australia, the UK, Russia and India.
For further information about AmeriCom Voice and Data, call 781.302.9366, visit the Americom, Inc. Shoretel business phone systems services, or email craig@www.americominc.com.
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Contact:
Craig Yancich
Phone: 781.302.9366
Web site: http://www.americominc.com
Email: craig@www.americominc.com
AmeriCom recognized for World Class Customer Satisfaction
Boston, MA–AmeriCom, Inc. http://www.AmeriCominc.com/boston-business-phone-systems/ today announced that they have been recognized by ShoreTel, makers of Brilliantly Simple Enterprise VoIP Business Phone Systems, for achieving “World Class” level of customer satisfaction based on responses from AmeriCom’s new customers that installed the ShoreTel Business Phone Systems during the 2009 calendar year.
With an over all rating exceeding 91% ShoreTel congratulated AmeriCom for “A World Class level of professionalism and customer care in network assessment, system design, project management, end user training and post sale follow up as reflected by the ShoreTel customer satisfaction surveys conducted by an objective third party” – http://www.AmeriCominc.com/ShoreTel-telephone-systems/.
Stephen Mannarino, President and Founder of AmeriCom Voice and Data Systems was satisfied but not surprised when notified of this recognition. “Every AmeriCom employee shares in our efforts towards an extremely positive customer experience. In this extremely competitive industry we all work hard to ensure our customers receive more than expected. ShoreTel spends the effort to ensure their customers are satisfied and delighted with their business telephone system. This is one of the many reasons we partner with ShoreTel in the first place.” AmeriCom has been providing business telephone systems to Boston area businesses for 25 years and has been a ShoreTel Certified Partner since 2005. AmeriCom’s ShoreTel customers have product deployed from the east to west coast in the United States as well as in Australia, the UK, Russia and India.
AmeriCom is hard at work striving toward their goal of attaining 100% customer satisfaction.
For further information about AmeriCom Voice and Data, call 781.302.9366, visit the Web site http://www.AmeriCominc.com/office-telephone-systems/ or email craig@AmeriCominc.com.
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